Pharmacy Technician, Trainee
Company: University of Iowa
Location: Iowa City
Posted on: January 8, 2019
Pharmacy Technician: Ambulatory Care Hours: Work 8 hour shifts between 7:00 am - 8:30 pm Work up to every other weekend with variable days off Position Summary: Under general pharmacist supervision, coordinates and performs as necessary the technical activities of dispensing areas. Under general supervision of technician supervisor, carries out activities supportive of development, coordination, and training of assigned areas. Provides functional supervision as required. All pharmacy technicians must be certified within one year of employment. If certification not achieved by the end of one year, individuals will be terminated. Position Responsibilities: Provide patient/customer service at Triage Window. Communicate with the general public, patients, and other health care personnel in accordance with established guidelines. Receive and screen prescriptions for completeness and check for prescription readiness. Conduct interview with patient or patient's representative to collect and record patient profile information including: demographic information, third party coverage information, weight of pediatric patients, medication allergy information, medical conditions, and current list medications being taken other than those presented. Screen prescriptions for completeness and formulary status. Determine waiting/pick-up time and fill out patient call check. Triage prescription to appropriate team. Recognize workflow patterns for effective triage of prescriptions. Answer telephone lines and triage phone calls per established policies and procedures. Order entry of prescriptions Enter patient profile information. Enter patient coverage/third party information. Read and interpret the prescription including calculation of dose and or quantity to be dispensed and enter into the computer. Generate a "Note to Dispensing Pharmacist" as needed. Utilize and maintain the ScriptPro 200 Robot Fill cells/cassettes Clean cells/cassettes Map brand changes/assign drugs to cells Return unwanted prescriptions to cells Daily maintenance Fill/refill prescriptions Read label for accuracy and correct as needed. Label and package the correct medication. Accurately compound medications requested for prescriptions, clinic doses, and inpatients. Answer the dedicated prescription refill telephone line. Generate prescription refill label. Verify address for prescription(s) to be mailed and the date medication is needed. Fill out call check and note pickup time or date to be mailed. Prepare prescriptions for mailing and shipping according to established policies and procedures. Perform inventory maintenance activities. Return to stock medications that have not been picked up by patients and generate a credit form to forward to Pharmacy Data Processing. Enter all transferred drugs on Inventory Transfer Form. Order diabetic, hemophiliac, and miscellaneous supplies from Hospital Stores. Perform daily and monthly drug inventories as requested Generate and/or maintain (includes filing) appropriate records related to prescription dispensing such as hard copies of prescriptions, hemophiliac patient profiles, mailing/shipping forms/logs, and prescription quality assurance audits. Perform activities involving narcotics and controlled substances including: Conduct weekly and monthly inventories Order replacement supplies from internal source Audit records associated with dispensing of narcotics and controlled substances Resolve discrepancies on issuance forms Conduct assigned audits in patient care clinic areas (Certified Technicians Only) Audit area for compliance with medication security, segregation of dosage forms, expiration dates, approved samples, Emergency Medication Tray expiration date, appropriate drug storage and references. Maintain area orderliness and cleanliness. Assist in on the job training of new technicians. Coordinate technical activities with other members of team. Education Requirements: High school graduation including a general mathematics course, or the equivalent. Effective July 1, 2009, Pharmacy Technician (Trainee) must be registered with the Pharmacy Board. All pharmacy technicians must be certified within one year of employment. If certification is not achieved by the end of one year of employment, individuals will be terminated. (Per Board of Pharmacy Administrative Rules (Iowa Administrative Code 657, Chapter 3, Pharmacy Technicians). Experience requirement: a) Two years experience in a position directly related to the nature sciences, or b) Two years post high school education in the natural sciences or related area, or c) A combination of related experience and related post high school education to equal two years. Special Qualifications: Experience with Public Contact/Customer Service Desired Qualifications: Ability to perform ratio/proportion equations, Experience with inventory maintenance activities, Experience working in team environment, Experience working in detail-oriented work environment, Knowledge of windows based computer programs, Experience working in environment requiring accuracy, Experience working in healthcare with one-on-one patient interaction & experience handling challenging interactions in work environment. Prefer National Career Readiness Certificate at Silver Level.
Keywords: University of Iowa, Iowa City , Pharmacy Technician, Trainee, Professions , Iowa City, Iowa
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