PC Deployment Technician Iowa City IA Iowa
Company: Solutions Development Center
Location: Iowa City
Posted on: September 17, 2023
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Job Description:
Position Title: PC Deployment Technician
As a PC Deployment Technician on our project, you'll work as a team
member supporting the VA with a large PC deployment. Given the
nature of the work you may at times be the only person handling
offsite training setup, troubleshooting and deployment so being
able to work independently is key! In this role you, will be
deploying, imaging and setting up equipment (PCs, Laptops, Docking
Stations, Monitors, Printers and Scanners) around the VA medical
center campus and offsite locations. This role combines strong
technical skills with an emphasis on delivering a high level of
customer service as you will be directly working w/ the clients.
You will also be responsible for removing old equipment and
installing new equipment with limited supervision. As part of this
role, you will also be providing status reports to leadership. This
position is located onsite at Veterans' Administration Medical
Centers and at offsite training locations with daytime hours,
occasional evening hours and the potential for weekend hours.
You Have: Minimum of 1-year experience in imaging and installing
computer equipment
Must be able to unpack, move, and install IT equipment weighing up
to 25 pounds with no restrictions. Will need to frequently traverse
around the site campus transporting equipment to various office
buildings and frequently stoop, crouch, and reach to setup/remove
computers/pull cords under desks and in server closets
Experience with hardware and software support, troubleshooting,
system imaging, hardware break-fix support (i.e., laptops,
desktops, and printers), refresh, upgrade, and deployment projects
as well as excellent customer service skills
Experience with conducting routine system administration tasks and
logging data in system admin logs
Experience with maintaining troubleshooting a wide variety of
systems and networks, including high availability systems
Experience working in customer facing roles
Knowledge of debugging protocols and processes
Ability to work independently and provide excellent customer
service
Bachelors in IT, CS, EE with IT experience or 8 years of IT
experience in lieu of a degree
Nice If You Have: Experience with the ServiceNow ticketing system a
plus
Experience with the VA
Public Trust clearance---
Clearance: Applicants selected may be subject to a government
investigation and may need to meet eligibility requirements of the
U.S. government client.
Education Requirements: Bachelor's degree (computer science,
electronics engineering or other engineering or technical
discipline is required).
OR 8 years of additional relevant experience may be substituted for
education.
Full Benefit Package to include: Paid PTO and sick leave
Paid Federal Government Holidays
100% Medical premium for employee
100% Dental and Vision
100% paid Life, short and long-term disability insurance for
employee
401 K
ISCI is an Equal Opportunity Employer
ISCI does not discriminate in employment opportunities or practices
on the basis of race, color, religion, sex, national origin, age,
disability, genetic information or any other characteristic
protected by law.
Keywords: Solutions Development Center, Iowa City , PC Deployment Technician Iowa City IA Iowa, Professions , Iowa City, Iowa
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