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Meat and Seafood Service Clerk

Company: Hy-Vee
Location: Iowa City
Posted on: May 16, 2019

Job Description:

Job Title: Meat/Seafood Service Clerk FLSA: Non-ExemptDepartment: Meat Revision Date: 05/2015General Function:Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Meat and/or Seafood Department.Reporting Relations:Accountable and Reports to: Store Director; Managers GM, Perishables, and Store Operations, Assistant Managers, Meat Manager, Assistant Meat Manager, Seafood Manager; Assistant Seafood Manager; Meat SpecialistPositions that Report to you: NonePrimary Duties and Responsibilities:* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.* Makes an effort to learn customers' names and to address them by name whenever possible.* Assists customers by:* escorting them to the products they're looking for* securing products that are out of reach* loading or unloading heavy items* making note of and passing along customer suggestions or requests* performing other tasks in every way possible to enhance the shopping experience* Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.* Wraps, weighs, and labels product.* Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.* Finishes trims on steaks, roasts, and chops in preparing these retail cuts, including seafood for traying.* Prepare and organize seafood items for display.* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.* Replenishes and organizes the coolers.* Reports out-of-stock products to appropriate personnel.* Trays, slices, tenderizes, and grinds product.* Removes trash in a timely manner.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.Secondary Duties and Responsibilities:* Prepares some signs for the department.* Orders replenishment merchandise as directed by management.* Assists in other areas of store as needed.* Performs other job-related duties and special projects as required.Education and Experience:High school diploma or equivalent required; Food Safety training; Six months previous related work experience.Physical Requirements:* Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision.* Must be physically able to exert up to 85 pounds of force (energy exerted) occasionally; exert up to 40 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.* Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.Knowledge, Skills, Abilities and Worker Characteristics:* Commitment to the Hy-Vee Mission and a willingness to promote the values of the company* Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables* Ability to do simple addition and subtraction; copying figures, counting and recording* Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.Working Conditions:This position is continually exposed to a cool environment and dampness. There is frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock. This is a fast paced work environment.Equipment Used to Perform Job:Knives, Grinders, Patty Maker, Tenderizer, Slicer, Pallet jack, Tumbler, Wrapping system, and RotisserieContacts:Deals with customers on a daily basis and vendors/suppliers on an as needed basis.

Keywords: Hy-Vee, Iowa City , Meat and Seafood Service Clerk, Other , Iowa City, Iowa

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