IowaCityRecruiter
the smart solution for Iowa City jobs

BILINGUAL SALES REPRESENTATIVE - FLEXIBLE SCHEDULES

Company: Mass Markets
Location: Iowa City
Posted on: January 8, 2019

Job Description:

As a Bilingual Customer Service Representative, you will handle inbound phone interactions with spanish speaking residential and business customers. You will provide customer service and educate and upsell customers on products and services. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. This position offers a flexible day and evening schedule options. Fluent Spanish and English is required. SCHEDULEEmployer is able to offer flexible scheduling.POSITION RESPONSIBILITIESIn this role you will be responsible taking inbound customer service calls for our existing customers providing world class customer service. You will use state of the art contact center technology, sales skills and customer service skills in order to generate interest in new services and capture additional share of wallet from the existing customer base. As a highly-trained expert on products, technology and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services and ensure best in class customer experience. You will be one of the best in the businesswhen it comes to inside customer interactions. Therefore, you will need to will need to be a confident, fully engaged, team player, and dedicated to bringing a positive & enthusiastic outlook to work each day. WHAT IS AN BILINGUAL CUSTOMER SERVICE REPRESENTATIVE AND WHAT DO THEY DO EACH DAY? In addition to being an all-around asset to the team, our Bilingual Customer Service Representatives are responsible for the following tasksUtilizing technology & systems, taking inbound customer service calls to consumers, answering inbound calls from interested prospects, following-up with interested customers, listening to customer needs, & assisting customers with their questions as well as helping resolve any service related concerns they may have.Success in this job is easy; provide an excellent customer experience, show up every day prepared to do your absolute best, and help promote our brandCANDIDATE QUALIFICATIONSEmployer provides all new employees with a paid world class training so all positive, driven and confident applicants will be considered for the role. Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job and hard work pays off with recognition, bonus and contest incentives. You will learn to be a confident, fully engaged, team player, and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day. WONDER IF YOU ARE A GOOD FIT? DON T WORRY, YOU PROVIDE THE ENTHUSIASM, WE PROVIDE THE TRAINING!A few other things we are looking for in an applicant:You are highly reliable with willingness to learn and acquire new skillsYou enjoy talking to people and helping them resolve any frustrations they may be facingYou are motivated by lucrative bonus plans and daily contestsYou have the ability to multi-task in a fast-paced environmentYou enjoy learning new software and applications and catch on quicklyYou exhibit professional communication & customer service skillsYou have a high school diploma or equivalentYou are proficient with basic PC skillsFluent Spanish speaking is requiredCOMPENSATION DETAILSAt Employer we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional. Our people are not just employees; they are our business, our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday s and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV s, trips, tickets and even cars. All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period. ABOUT USAs a 15-year old organization and Anything-as-a-Service pioneer, Employer offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Employer provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options. Employer operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience. Associated topics: casualty, insurer, insurance agent, insurance field, insurance sales, insurance sales agent, life, life insurance, medicare, medicare solution

Keywords: Mass Markets, Iowa City , BILINGUAL SALES REPRESENTATIVE - FLEXIBLE SCHEDULES, Other , Iowa City, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


91J Quartermaster and Chemical Equipment Repairer
Description: The Army National Guard uses a wide range of systems that help protect and serve the force, and as a Quartermaster and Chemical Equipment Repairer, you'll be in charge of making sure those systems keep (more...)
Company: Army National Guard
Location: Waterloo
Posted on: 01/21/2019

Transcriber - Law Enforcement/Criminal Audios (Remote)
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews,
Company: Net Transcripts
Location: Davenport
Posted on: 01/21/2019

Virtual Call Center Hiring Telecommuters
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Davenport
Posted on: 01/21/2019


Freelance Motion Graphics Designer for MediaZoo
Description: Founded in 2003 by a small team of senior BBC journalists and PR executives, Media Zoo has grown to over 60 people. br Media Zoo was established to help businesses communicate better with their customers, (more...)
Company: MediaZoo
Location: Cedar Rapids
Posted on: 01/21/2019

Sr Claims Field Adjuster Large Loss
Description: Top carrier is looking for a Large Loss Field Property Claims Adjuster with 8 years of complex commercial and residential
Company: Criterion Executive Search, Inc.
Location: Cedar Rapids
Posted on: 01/21/2019

Current College Students - Part-Time Dog Walker (up to $1k/mo)
Description: Love dogs Join the largest network of dog walkers and sitters in the country
Company: Rover.com
Location: Cedar Rapids
Posted on: 01/21/2019

Benefits Specialist
Description: Come and join a successful team of representatives for the largest benefits company nationwide. We offer flexible schedules
Company: AmeriplanUSA
Location: Davenport
Posted on: 01/21/2019

URGENT: Sitter Wanted
Description: Hi there my name is
Company: Sitter
Location: Davenport
Posted on: 01/21/2019

74D Chemical Operations Specialist
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 Join the frontlines to protect against some of the world's most powerful threats. As a Chemical Operations Specialist for the Employer, you will (more...)
Company: Army National Guard
Location: Waterloo
Posted on: 01/21/2019

Interviewing Now - Full Time and Part Time Positions
Description: Do you consider yourself to be a people person Awesome Our National Health Benefits Company is actively searching for highly motivated
Company: Health Inc.
Location: Davenport
Posted on: 01/21/2019

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Iowa City RSS job feeds