IowaCityRecruiter
the smart solution for Iowa City jobs

BILINGUAL SALES REPRESENTATIVE - FLEXIBLE SCHEDULES

Company: Mass Markets
Location: Iowa City
Posted on: November 8, 2018

Job Description:

BILINGUAL SALES REPRESENTATIVE - FLEXIBLE SCHEDULES As a Bilingual Customer Service Representative, you will handle inbound phone interactions with spanish speaking residential and business customers. You will provide customer service and educate and upsell customers on products and services. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. This position offers a flexible day and evening schedule options. Fluent Spanish and English is required.SCHEDULE Mass Markets is able to offer flexible scheduling.POSITION RESPONSIBILITIES In this role you will be responsible taking inbound customer service calls for our existing customers providing world class customer service. You will use state of the art contact center technology, sales skills and customer service skills in order to generate interest in new services and capture additional share of wallet from the existing customer base. As a highly-trained expert on products, technology and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services and ensure best in class customer experience. You will be one of the best in the businesswhen it comes to inside customer interactions. Therefore, you will need to will need to be a confident, fully engaged, team player, and dedicated to bringing a positive & enthusiastic outlook to work each day.WHAT IS AN BILINGUAL CUSTOMER SERVICE REPRESENTATIVE AND WHAT DO THEY DO EACH DAY? In addition to being an all-around asset to the team, our Bilingual Customer Service Representatives are responsible for the following tasksUtilizing technology & systems, taking inbound customer service calls to consumers, answering inbound calls from interested prospects, following-up with interested customers, listening to customer needs, & assisting customers with their questions as well as helping resolve any service related concerns they may have.Success in this job is easy; provide an excellent customer experience, show up every day prepared to do your absolute best, and help promote our brandCANDIDATE QUALIFICATIONS Mass Markets provides all new employees with a paid world class training so all positive, driven and confident applicants will be considered for the role. Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job and hard work pays off with recognition, bonus and contest incentives. You will learn to be a confident, fully engaged, team player, and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day.WONDER IF YOU ARE A GOOD FIT? DON T WORRY, YOU PROVIDE THE ENTHUSIASM, WE PROVIDE THE TRAINING! A few other things we are looking for in an applicant:You are highly reliable with willingness to learn and acquire new skillsYou enjoy talking to people and helping them resolve any frustrations they may be facingYou are motivated by lucrative bonus plans and daily contestsYou have the ability to multi-task in a fast-paced environmentYou enjoy learning new software and applications and catch on quicklyYou exhibit professional communication & customer service skillsYou have a high school diploma or equivalentYou are proficient with basic PC skillsFluent Spanish speaking is requiredCOMPENSATION DETAILS At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional. Our people are not just employees; they are our business, our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday s and paid training opportunities.Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV s, trips, tickets and even cars.All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period.ABOUT US As a 15-year old organization and Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options.Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.Associated topics: aflac, casualty, insured, insurer, insurance agent, insurance sales, insurance sales agent, life insurance agent, medicare, medicare solution

Keywords: Mass Markets, Iowa City , BILINGUAL SALES REPRESENTATIVE - FLEXIBLE SCHEDULES, Other , Iowa City, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


15T UH-60 Utility Helicopter Repairer
Description: 15T UH-60 Utility Helicopter Repairer Job ID: Job Views: 32 Location: WATERLOO, Iowa, United States ZIP Code: 50703 Job Category: Aviation Posted: 11.08.2018 Age Requirements: Must be between the ages (more...)
Company: Army National Guard
Location: Waterloo
Posted on: 11/16/2018

Current College Students - Stores Executive Intern: Pennsylvania/Delaware/Baltimore
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Iowa City
Posted on: 11/16/2018

Call Center Representative - Work at Home
Description: Call Center Representative ndash Work at Home br br br br Make your work from home dream a reality br br Don't wait another minute br br Use your computer skills and sparkling personality (more...)
Company: Arise
Location: Cedar Rapids
Posted on: 11/15/2018


Current College Students - Electromagnetic Compatibility Graduate Student Intern 2019 - Fargo, ND
Description: The 2019 SUMMER--INTERNSHIP PROGRAM is for students enrolled in major fields of study that align with full-time employment opportunities at John Deere. Students may enter the program during undergraduate (more...)
Company: John Deere
Location: Waterloo
Posted on: 11/16/2018

91C Utilities Equipment Repairer
Description: If you--------re interested in a maintenance career, join the Army National Guard as a Utilities Equipment Repairer and help keep operations running smoothly on and off the battlefield. br br Your (more...)
Company: Army National Guard
Location: Davenport
Posted on: 11/16/2018

Group Benefits Specialist - Work At Home
Description: We are looking for enthusiastic, career-minded, self-motivated individuals to work in a professional business environment to educate and enroll employees in their corporate benefits. The ability
Company: WMS services
Location: Davenport
Posted on: 11/16/2018

Part-Time Food Delivery - Uber Eats
Description: Delivering with Uber is an easy way to earn money in your spare time. You sign up, deliver whenever it works for you, and get paid every week. Why deliver with Uber ul li Flexibility: With Uber, (more...)
Company: Uber Eats
Location: Davenport
Posted on: 11/16/2018

Business Development Intern
Description: Looking for an opportunity to learn, grow, and develop as a young professional How about work with a company that has been awarded one of the Coolest Places to Work by the Corridor Business Journal (more...)
Company: TrueNorth Companies
Location: Cedar Rapids
Posted on: 11/16/2018

Current College Students - Electromagnetic Compatibility Graduate Student Intern 2019 - Fargo, ND
Description: The 2019 SUMMER--INTERNSHIP PROGRAM is for students enrolled in major fields of study that align with full-time employment opportunities at John Deere. Students may enter the program during undergraduate (more...)
Company: John Deere
Location: Davenport
Posted on: 11/16/2018

25Q Multi-Channel Transmission Systems Operator-Maintainer
Description: 25Q Multi-Channel Transmission Systems Operator-Maintainer Job ID: Job Views: 31 Location: WATERLOO, Iowa, United States ZIP Code: 50703 Job Category: Signal and Military Intelligence Posted: 11.08.2018 (more...)
Company: Army National Guard
Location: Waterloo
Posted on: 11/16/2018

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Iowa City RSS job feeds