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FT Customer Service Specialist - Work From Home

Company: CafeMedia
Location: Iowa City
Posted on: January 24, 2023

Job Description:

[Customer Support / Remote] - Anywhere in U.S. / Up to $60K per year / Email only (no phones) - As a Customer Service Specialist you'll: Craft thoughtful and knowledgeable answers to questions received via the email ticketing system (Zendesk) using effective, on-brand messaging; Support customers on various topics, including payment issues, customer dashboard questions, internal account transfers, and other product support needs, ensuring happiness and satisfaction in every interaction; Use research skills and collaborate with internal teams to solve customer issues; Collect customer feedback for Customer Service, Product, and Leadership teams...Hiring Fast > >

Keywords: CafeMedia, Iowa City , FT Customer Service Specialist - Work From Home, Other , Iowa City, Iowa

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