Athletics IT Support Consultant
Company: NCAA
Location: Iowa City
Posted on: January 24, 2023
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Job Description:
Details Posted: 12-Aug-22 Location: Iowa City, Iowa Type:
Full-time Categories: Operations Operations - Administrative
SupportSector: Collegiate SportsAthletics IT Support Consultant
Classification Title/Code: IT Support Consultant (PIC2) Working
Title: Athletics IT Support Consultant Department: Intercollegiate
Athletics Staff Type: Professional & Scientific Type of Position:
Regular, 100% time; Probationary; FLSA Exempt Pay Level: 4A Salary
Range: $45,000 to $60,000 Apply By: (within 14 days of initial
posting) The University of Iowa Department of Athletics seeks a
self-motivated, results-oriented individual with the knowledge,
ability and interpersonal skills required to serve as Athletics IT
Support Consultant. This is a full-time position with a salary
range of $45,000 to $60,000 commensurate with education and
experience and includes full University benefits. This position
provides technical consulting and support for a variety of UI
Athletic units, spanning multiple domains and is responsible for
the basic design, installation, setup, maintenance and application
of security patches, operational integrity, and support of
stand-alone and networked computer systems in a PC and/or Macintosh
environment. Other duties include, but are not limited to:
installation and maintenance of software, hardware and license
inventory tracking, basic training in the use of supported systems,
administering public resource areas, explaining technical concepts
to non-technical customers and technology support for game day
operations, sporting events, and other areas as assigned. The
University of Iowa is a NCAA Division I institution and a member of
the Big Ten Conference. The Department of Athletics manages 22
varsity sports programs and related events with a workforce of
approximately 215 regular employees and 300 temporary employees.
Athletics is a people-centric organization that operates under a
''Win. Graduate. Do It Right.'' philosophy. For more information
regarding Athletics, please click here. Benefits Highlights:
Excellent fringe benefit package including paid vacation and sick
leave; health, dental, life and disability insurance options; and
generous employer contributions into retirement plans. The
University of Iowa is a Big Ten, nationally ranked research
university with 30,000 students located in Iowa City. A vibrant
community boasting excellent public schools, safe, comfortable
neighborhoods, affordable housing, a highly educated population,
and numerous cultural, recreational and sporting opportunities and
events contribute to the Iowa City area frequently appearing high
on the best-places-to-live listings. Go to ''Working at Iowa'' to
learn more. Required Qualifications A Bachelor''s degree in an
appropriate discipline or an equivalent combination of education
and related experience in technical support; Two years professional
support experience using varied technology concepts relating to
electronic file storage, desktop management, networked print
services or other applicable technologies; Experience supporting
Windows and Apple personal computers and laptops; Experience
supporting printers, multi-function devices and personal mobile
computing devices (smartphones, tablets, etc.); Knowledge of and
the ability to use summarization and simplification techniques to
explain complex technical concepts in simple clear language
appropriate to the audience; Demonstrated ability to identify and
troubleshoot computer systems and network performance for
operational problems and make recommendations for corrective
actions; Excellent oral and written communication skills; Ability
to work constructively and collaboratively in a diverse
environment, demonstrating strong interpersonal, customer service
and teamwork skills (including with technical peers) and ability to
build trusting relationships; Experience managing workstations
using SCCM, Casper or other desktop management tools and
strategies; Physical ability to routinely move, carry and transport
computer equipment up to 50 pounds; Knowledge of and experience
with Active Directory Users and Computers and Group Policy
Management Console; Desired Qualifications: Knowledge and/or
certificate in IT Infrastructure Library (ITIL) foundation
concepts; Demonstrated ability to work on diverse projects
simultaneously, requiring detailed analysis, creative/practical
problem solving, time management, and sound judgment; Ability to
identify, evaluate and improve business and IT processes;
Experience using Athletic specific technology and software such as
statbroacaster, playerlync, hudlr, etc. ; Experience in an
Intercollegiate Athletics environment; Demonstrated knowledge of
current and emerging technologies used in Intercollegiate
Athletics. Application Details: Visit our website at jobs.uiowa.edu
and search for keyword ''IT consultant''. Only applications
submitted at jobs.uiowa.edu will be accepted. Applicants must
upload a resume and cover letter and mark them as a relevant file
to the submission. Applications without both a cover letter and
resume will be considered incomplete and ineligible for
consideration. Job openings are posted for a minimum of 14 calendar
days and may be removed from posting and filled any time after the
original posting period has ended. The successful candidate will be
subject to a credential and criminal background check, and a
driving record review. Five professional references will be
required at a later step in the recruitment process. As a part of
the University of Iowa''s review of your application and consistent
with its policies and practices, the University may access and/or
view information about you that is job-related and publicly
available on the internet, including but not limited to information
on social media sites. The access, viewing and/or use of such
information is governed by the University''s Policy on Human
Rights, as well as state and federal law. For questions or
additional information, please contact [Click Here to Email Your
Resum] The University of Iowa is an equal opportunity/affirmative
action employer. All qualified candidates are encouraged to apply
and will receive consideration for employment free from
discrimination on the basis of race, creed, color, religion,
national origin, age, sex, pregnancy, disability, genetic
information, status as a U.S. veteran, service in the U.S.
military, sexual orientation, gender identity, associational
preferences, or any other classification that deprives the person
of consideration as an individual.
Keywords: NCAA, Iowa City , Athletics IT Support Consultant, Other , Iowa City, Iowa
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