Patient Services Representative

Company: ChildServe
Location: Iowa City
Posted on: May 3, 2021

Job Description:

Patient Services Representative Admin & Support (Operations, Accounting, HR, PR) Iowa City, Iowa Apply Description We are ready to hire an organized, efficient, and customer service-focused Patient Services Representative to manage schedules for all outpatient services, in addition to checking patients in and out. Schedule + Full-Time, Monday-Friday, general business hours What You'll Do + Assure accurate, timely, and complete schedule information is entered and maintained in the practice management system. + Complete data entry to collaborate with insurance and authorization team and the intake team. + Coordinate with clients and providers to schedule new and re-schedule clients regular appointments to ensure the client meets frequency/ duration per physician orders, within insurance parameters while scheduling to expected provider efficiency. + Communicate schedule changes and reschedule needs to clients and providers. + Collaborate with other services and community supports to schedule specialty services. Manage schedules to cover open services resulting from provider absences, illness, and vacations. + Check in new clients and assure new patient packet is completed. + Schedule interpreters as needed. + Complete all ChildServe mandatory training requirements. + Attend and participate in regular staff meetings. What You'll Need + H.S. Degree or GED equivalent required; some college preferred. + One year office/ administrative experience including customer service preferred. + Clinical scheduling experience and EMR knowledge, preferred. + Ability to work effectively, accurately, and efficiently with frequent interruptions. + Data entry with strong accuracy and efficiency. + Ability to communicate effectively and professionally with others, both verbally and in writing, and foster effective relationships with co-workers, families, and 3rd parties. + Maintain positive working relationships and demonstrate sensitivity to, and respect for, a diverse population. + Must exercise confidentiality regarding the affairs of clients, staff, their families, and ChildServe + Ability to interpret and follow applicable policies, procedures, and regulations. + Ability to communicate in English effectively for understanding, in writing and verbally. Why ChildServe? ChildServe has earned the title of Top Workplace every year since 2014. Heres why employees love working here: + Our work matters. We partner with families to help children with special healthcare needs live a great life. + Were not your average non-profit. We serve 4,600 children each year through over 30 specialty pediatric services in the Ames, Des Moines, and Iowa City areas. Many of our programs are one-of-a-kind. + Our team members rock. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children. + Our learning never stops. As a non-profit dedicated to innovation, were proud to help many team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe. + Were moving forward together. Experts across multiple disciplines work together to help kids get the best care possible. Ready to leave work every day knowing youve made a difference for kids and families? Lets move Forward Together - apply today! Child Serve is an Equal Opportunity Employer.

Keywords: ChildServe, Iowa City , Patient Services Representative, Other , Iowa City, Iowa