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Clerk III - Quick Care (Weekends)

Company: University of Iowa Hospitals & Clinics
Location: Iowa City
Posted on: January 15, 2020

Job Description:

TheUniversity of Iowa Hospital and Clinics department UI Community Clinics isseeking a Clerk III to provide front desk reception duties for checking in andout patients as well as scheduling clinic appointments. This is a high volumepublic contact, use of multi-tasking skills and the ability to answermulti-line phones on a consistent basis to assist external and internalcustomers.

PositionResponsibilities:

  • Gathers demographic data information and enters into the hospital EPIC system.
  • Gathers the referring entity, primary care provider(s), and other healthcare providers' information and enters into the hospital EPIC system.
  • Performs proper name search procedures as outlined in Policy and Procedures Manual.
  • Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk. Assumes duties of schedulers and/or receptionists during their absences.
  • Maintains effective communication with appropriate divisions.
  • Performs miscellaneous clerical duties as assigned.
  • ICARE Values:
    • Innovation - We see creative ways to solve problems.
    • Collaboration - We believe teamwork is the best way to work.
    • Accountability - We behave ethically, act openly and with integrity in all that we do, taking responsibility for our actions.
    • Respect - We honor diversity and recognize the worth and dignity of every person.
    • Excellence - We strive to achieve excellence in all that we do.

      Percentof Time: 50%

      PayGrade: 08

      Schedule: Saturday & Sunday 7:00 AM - 17:30 PM

      Location: Quick Care Clinics (Sycamore Mall, Mormon Trek, North Liberty, Old Capitol)

      Benefits Highlights:

      --- Regular position located in Iowa City, IA

      --- Fringe benefit packageincluding paid vacation; sick leave; health, dental, life and disabilityinsurance options; and generous employer contributions into retirement plans

      --- For more information about WhyIowa? click

      TheUniversity of Iowa offers a generous benefits package, including 24 days paidvacation per year to start and paid sick leave. Complete information regardingthe full benefits package may be viewed at:

      Requirements:
      • Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
        Special Qualifications:
        • Public Contact/Customer Service experience needed.
          Desired Requirements:
          • Medical Terminology
          • Experience with EPIC
          • Customer service experience in a healthcare setting
          • Demonstrated excellent written/verbal communication
            ApplicationProcess: In order to beconsidered, applicants must upload resume and plain text coverletter that clearly address how they meet the listed required anddesired qualifications of this position. Job openings are posted for a minimumof 10 calendar days.

            Successful candidateswill be subject to a criminal background check. This position is not eligiblefor University sponsorship for employment authorization.

Keywords: University of Iowa Hospitals & Clinics, Iowa City , Clerk III - Quick Care (Weekends), Other , Iowa City, Iowa

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