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Catering Operations Manager

Company: University of Iowa
Location: Iowa City
Posted on: July 13, 2019

Job Description:

University of Iowa Catering is seeking an experienced hospitality leader to serve as Catering Operations Manager. This position will oversee and assist in the planning, organization, supervision, coordination and service of food and beverages for a wide array of functions at the University, including but not limited to conferences, wedding receptions, and large banquets. This position will hire, train and manage the performance of Catering Operations staff. This position will also serve as the liaison between Catering Operations and many other partners (i.e. Catering Sales, Kitchen Staff, Facilities Professionals, etc.) to ensure outstanding service for University of Iowa Catering customers.
About the Division of Student Life:
The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 13 departments that span from Recreation Services to Student Involvement and Leadership and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting inclusive educationally purposeful services and activities within and beyond the classroom.
Application Details:
This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact melanie bell
Successful candidate(s) will be subject to a criminal background check.
Qualifications:
Education Requirement:

  • Bachelors degree in a relevant field; or equivalent combination of education and related hospitality and supervisory experience.Experience Required:
    • Banquet, catering, and/or fine dining restaurant leadership work experience (typically 2-4 years).
    • Supervisor and administrative experience (typically 2-4 years), including inventory management and control.
    • Proficient in use of Microsoft Office software programs (Word, Excel, and Outlook).
    • Demonstrated excellent written and verbal communication skills, with the ability to effectively transmit, receive and accurately interpret ideas, information, and needs through appropriate communication methods and behaviors.
    • Demonstrated ability to adjust and develop self to prepare for new or changing assignments, processes, people or priorities as organizational needs dictate.
    • Demonstrated working proficiency in the ability to work with a variety of individuals and groups while appreciating the unique contribution of diverse individuals.
    • Demonstrated working proficiency in the ability to collaborate and interact with individuals and groups.
    • Demonstrated working proficiency in the ability to provide excellent customer service and to meet or exceed customer service needs.
    • Working experience with computerized food service and event management software.
    • Must have a valid US drivers license and have the ability to meet UI Fleet Safety Program guidelines.
    • Ability to obtain and maintain ServSafe certification.Desirable Qualifications:
      • 4 years or more of supervisory and administration experience.
      • Working experience in a large-scale banquet & catering operation with off-premise catering.
      • Working experience with electronic timekeeping systems, inventory systems, and POS systems.
      • Working knowledge of University policy, procedures, and regulations.

      • The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.
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Keywords: University of Iowa, Iowa City , Catering Operations Manager, Hospitality & Tourism , Iowa City, Iowa

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