Health Care Services Manager/Assistant Department Director - UI Heart
Company: University of Iowa Health Care
Location: Iowa City
Posted on: October 10, 2019
The UI Heart and Vascular Center is seeking a full-time (100%)
Health Care Services Manager/Assistant Department Director to lead
and manage clinical and operational functions for the UI Heart and
Vascular Center's (HVC) Non-Invasive Diagnostic Imaging, Cardiac
Rehab, Patient Access, and Procedural Scheduling units.at both main
hospital and Iowa River Landing (IRL) to assure that health
services, medical care, medical/health professions education, and
associated research programs are delivered effectively and
efficiently.Duties to include:
- Oversee daily operations for Non-Invasive Diagnostic Imaging
(EKG Lab, Cardiac/Echo Labs, and Stress Testing, Nuclear Testing),
Cardiac Rehab (Phase I and II), Patient Access (Registration,
Check-in/out), and Procedural Scheduling units at both main
hospital and Iowa River Landing (IRL).
- Identify trends and determine QA priorities. Develop quality
standards. Allocate resources to meet quality and productivity
expectation. Develop, implement and monitor plans to enhance
- Identify needs, trends, and forecasts to provide quality
patient care within designated programs.
- Review activities and make recommendations for change in, or
better utilization of existing facilities, services and staff.
Project future needs and facilitate transition(s) as department
continues to grow and diversify. Address and resolve operational
- In conjunction with cardiovascular service line leadership,
work to develop and implement long-and short-range strategic plans.
Serve as Accountable Leader for action plans.
- Participate in the selection of new staff; develop, train, and
manage the performance of all staff; conduct annual performance
reviews; participate in all performance management related matters
and recommend/implement disciplinary action in timely manner;
oversee and approve all work schedules per established policies,
protocols, guidelines, contracts, etc.
- Provide clinical education to develop staff competency. Oversee
clinical education activities and agreements with other educational
institutions. Ensure staff compliances are applicable, complete and
current. Partner with University academic colleagues/programs for
undergraduate clinical rotations, education and preceptor
assignments in imaging units.
- Monitor and measure patient and staff satisfaction levels,
including but not limited to scores, indicators. Compile data and
submit appropriate reports. Investigate fluctuations in scores,
resolve issues resulting in decrease in satisfaction levels and/or
patient access matters. Serve as a liaison for clinical care
activities. Ability to develop adequate staffing plans and ensure
appropriate and safe coverage.
- Prepare and/or assist in the development of annual unit
budgets; provide projections and recommendations. Manage financial
data and monitor budget to meet goals. Resolve budget
- Maintain knowledge and understanding of legislation and
regulatory bodies affecting health care and clinical practices.
Ensure all regulatory policies, protocols, guidelines and/or
practices for are followed and/or met.
- Collaborate with appropriate Medicine and Surgical providers to
manage and support programmatic research efforts.
- Prepare administrative reports and make recommendations on
major equipment purchases; review and approve expenditures in
conjunction with HVC leadership.
- Participate in and serve as contact for facility projects
including those related to services, teaching, administrative, and
research areas as directed.
- Assist in the negotiation, preparation and ongoing monitoring
of fiscal activities related to contracts between UI Health Care
and external agencies as directed.
- Serve as administrative liaison with other University, UI
Health Care, Carver College of Medicine, and other constituencies
internal and external as directed.
- Provide managerial cross-coverage for other HVC units in the
absence of primary manager.
- Perform all other duties as assigned. University of Iowa
Hospitals & Clinics-recognized as one of the best hospitals in the
United States-is Iowa's only comprehensive academic medical center
and a regional referral center. Each day more than 12,000
employees, students, and volunteers work together to provide safe,
quality health care and excellent service for our patients. Simply
stated, our mission is: Changing Medicine. Changing Lives. --
Education Requirement:Master's degree in Health Administration,
Public Health or Business Administration required.Experience
- Minimum 5 years of experience working in a hospital or medical
- Clinical leadership, administrative experience and/or
successful completion of a 2-year administrative fellowship
(academic medical setting preferred).
- Job-related experience with, and commitment to, promoting
diversity in the work/academic environment.
- Demonstrated leadership abilities and skills shown by
successfully implementing new programs/services, ability to work
independently and to perform multiple tasks simultaneously.
- Demonstrated experience functioning successfully within
multidisciplinary setting; excellent interpersonal and
- Proficiency in computer software and applications including
spreadsheets and database applications. Desirable Qualifications
- Proficiency in utilizing and/or clinical understanding of
- Knowledge of University policies and procedures. Successful
candidates will be subject to a criminal background check.
Keywords: University of Iowa Health Care, Iowa City , Health Care Services Manager/Assistant Department Director - UI Heart, Healthcare , Iowa City, Iowa
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