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Licensed Practical Nurse (LPN)

Company: divvyDOSE
Location: Moline
Posted on: July 23, 2019

Job Description:

Job Description

We are in search of a Licensed Practical Nurse to deliver outstanding customer service in the overall coordination and processing of patient medication as they become a customer and receive their first divvyBOX. Your daily duties will include talking with customers to welcome them to the divvyDOSE service and ensure that all of their needs are met throughout the onboarding process.

In addition, this role will utilize Medication Therapy Management (MTM) to provide outstanding customer service and a complete overview of the customer's medication profile. We're looking for an experienced, compassionate, patient-focused medical professional with exceptional MTM experience, customer service, and communication skills. Your daily duties will include talking with customers, doctors, and facilities in order to process prescriptions and data entry to ensure a smooth transition of service for the customer.

Duties & Responsibilities:


  • Onboard new divvyDOSE customers and conduct MTMs through the onboarding process
  • Deliver all required information, intervention, and customer communication in a timely manner; track and log appropriately
  • Analyze drug usage reports to identify problems and recommend solutions


    • Support quality improvement programs
    • Other duties as assigned

      Requirements

      Knowledge, Skills & Abilities:

      • Ability to solve problems and communicate issues clearly
      • Team-oriented
      • Strong attention to detail and accuracy
      • Strong time management and organizational skills
      • Flexible and proactive to meet varied patient needs
      • Able to collaborate with other healthcare professionals
      • Maintain a strict level of confidentiality
      • Proficient in MS Office suite (Word, Excel, Outlook, etc.)
      • Passion to help people and enrich their lives
      • Self-motivated and able to work independently.

        Bonus but not Required:

        • Certified with the National Pharmacy Technician Certification Board and maintain a current certificate (or willingness to obtain such certification)
        • Prior experience with third party billing, customer service, and data entry, preferred.
        • Can play the accordion. Just kidding, that's optional.

          Required Education, Experience, Certification, Licenses:

          • Expert user of MS Office Suite (Word, Excel, Outlook, etc.)
          • Strong data entry and phone skills required.
          • Ability to independently identify, research and resolve issues
          • Demonstrated ability to manage multiple priorities and deadlines
          • Must maintain an active Licensed Practical Nurse (LPN) license in good standing and without restrictions in at least one state
          • Minimum 2 years' experience in a clinical setting
          • Experience in case management or disease management

            Additional Requirements

            • Must be 18+ years of age.
            • High school diploma /GED required.
            • Must be able to read, write and speak fluent English.
            • Employment is contingent upon successful completion of a drug screening and background check

              Benefits

              INSURANCE, PAID TIME OFF, & RETIREMENT

              Full-time employees receive Sick days, Vacation days, and Holiday Pay as well as employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, and Vision insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too.

              EMPLOYEE INVESTMENT

              divvyDOSE has partnered with outside vendors to offer a leadership development series for both current management and potential leaders on the team. In addition, for employees new to pharmacy, the company offers in-house preparation to test for National Certification as a pharmacy technician. With a rapidly-growing startup, the opportunities for advancement are numerous.

              SOCIAL EVENTS

              In our company description, you can tell the divvyTEAM likes to have fun. Regular potlucks, company events, pizza days, wellness challenges, and divvyNEWS You Can Use updates maintain our work-hard play-hard culture.

              divvyDOSE provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Drug-free work environment. Must be eligible to work in the United States.

              Employment with divvyDOSE is AT WILL, and can be terminated at any time, for any reason, by either party.

Keywords: divvyDOSE, Iowa City , Licensed Practical Nurse (LPN), Healthcare , Moline, Iowa

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