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Clerk III - Urgent Care (Weekends)

Company: University of Iowa Hospitals & Clinics
Location: Iowa City
Posted on: March 25, 2020

Job Description:

TheUniversity of Iowa Hospital and Clinics department UI Community Clinics isseeking weekend Clerk III to provide front desk reception duties for checking in andout patients as well as scheduling clinic appointments. This is a high volumepublic contact, use of multi-tasking skills and the ability to answermulti-line phones on a consistent basis to assist external and internalcustomers. (Saturday and Sunday 7 am to 7:30 PM)

PositionResponsibilities:

  • Gathers demographic data information and enters into the hospital EPIC system.
  • Gathers the referring entity, primary care provider(s), and other healthcare providers' information and enters into the hospital EPIC system.
  • Performs proper name search procedures as outlined in Policy and Procedures Manual.
  • Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk. Assumes duties of schedulers and/or receptionists during their absences.
  • Maintains effective communication with appropriate divisions.
  • Performs miscellaneous clerical duties as assigned.
  • ICARE Values:
    • Innovation - We see creative ways to solve problems.
    • Collaboration - We believe teamwork is the best way to work.
    • Accountability - We behave ethically, act openly and with integrity in all that we do, taking responsibility for our actions.
    • Respect - We honor diversity and recognize the worth and dignity of every person.
    • Excellence - We strive to achieve excellence in all that we do.

      Percentof Time: 60%

      PayGrade: 08

      Schedule: Saturday & Sunday 7:00 AM - 19:30 PM

      Location: Urgent Care Coralville, IA

      Benefits Highlights:

      --- Regular position located in Iowa City, IA

      --- Fringe benefit packageincluding paid vacation; sick leave; health, dental, life and disabilityinsurance options; and generous employer contributions into retirement plans

      --- For more information about WhyIowa? click

      Requirements:
      • Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
        Special Qualifications:
        • Public Contact/Customer Service experience
          Desired Requirements:
          • Medical Terminology
          • Experience with EPIC
          • Customer service experience in a healthcare setting
          • Demonstrated excellent written/verbal communication
            ApplicationProcess: In order to beconsidered, applicants must upload resume and plain text coverletter that clearly address how they meet the listed required anddesired qualifications of this position. Job openings are posted for a minimumof 10 calendar days.

            Successful candidateswill be subject to a criminal background check. This position is not eligiblefor University sponsorship for employment authorization.

Keywords: University of Iowa Hospitals & Clinics, Iowa City , Clerk III - Urgent Care (Weekends), Healthcare , Iowa City, Iowa

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