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Provider Relations Manager

Company: University of Iowa Health Care
Location: Iowa City
Posted on: December 1, 2019

Job Description:

The University of Iowa Hospitals and Clinic's department of Marketing and Communications is seeking a Provider Relations Manager to develop and maintain strong relationships with designated area providers. The manager will drive and sustain alignment with University of Iowa Health Care's growth strategies and business plans and positively represent UI Health Care to develop and strengthen hospital system, physician and referral source relationships that contribute to reputation, market position, and brand strategy.

Duties to include:

Operational and Financial Management

--- Work with leadership to identify area physician issues and clinical needs
--- Respond to concerns or specific interests of referring providers and communication their feedback to UI Health Care leadership/administrators.
--- Prepares reports of business transactions and monthly expenses for designated territory

Strategic Planning

--- Develop annual plans for provider engagement using market information, patient utilization data and physician practice trends
--- Participate in the development of marketing plans and related materials
--- Ensure plan objectives align with targeted UI Health Care service lines
--- Adapt strategies and plans to optimize provider outcomes
--- Proactively generate and promote new business opportunities and products/services for UI Health Care

Communication and Outreach

--- Using a mix of communication tools, initiate and maintain contact with area providers
--- In collaboration with leadership, develop targeted messages for area providers
--- Develop customized sales strategies to advance relationships with area providers and better partner with them in the care of their patients
--- Communicate trends and barriers between area physician groups and UI Health Care effecting relationships and growth
--- Facilitate introductions between UI Health Care specialists and area providers, informing them of services, access points, etc.
--- Work with leadership to develop and deliver educational courses for area providers
--- Develop and maintain positive working relationships with UI Health Care faculty

Quality Improvement

--- Prepare reports summarizing field activities, trends, opportunities and barriers

Leadership and Supervision

--- Serve as a resource for operational and clinical business planning

Required Qualifications:

--- Master's Degree in Business, Marketing, Health Care or related field or an equivalent combination of education and experience
--- 3 years marketing, sales or other relationship-based experience in a health care environment
--- Demonstrated ability to managing a physician service and information program for a large, complex organization
--- Strong written, verbal and presentation skills
--- Proficient in computer software applications
--- Ability to multi-task and work at a fast pace
--- Ability to work non-traditional office hours and travel within the assigned geographic area
--- Ability to hold a valid driver's license and meet the University of Iowa Fleet Safety Program driving standards (University of Iowa Operations Manual Part V, Chapter 19)

Desirable Qualifications

--- Knowledge of University of Iowa policies and procedures
--- Understanding of Health Care clinical practices

Job openings are posted for a minimum of 14 calendar days. Applications will be accepted through at least 11:59 PM on November 11, 2019

Successful candidates will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.

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Keywords: University of Iowa Health Care, Iowa City , Provider Relations Manager, Executive , Iowa City, Iowa

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