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Assistant Restaurant Manager - Vue Rooftop Restaurant & Bar

Company: Kinseth Hotel Corporation
Location: Iowa City
Posted on: October 11, 2019

Job Description:

The Hilton Garden Inn and Vue Rooftop Restaurant recently opened in downtown Iowa City, across from the University of Iowa School of Music. Hilton Garden Inn is a 10-time winner of the JD Powers Award for customer service delivered in the upscale segment of the hotel industry. This Hilton Garden Inn has 143 rooms and the Vue Rooftop will feature indoor and outdoor space as one of the leading rooftop restaurant experiences in the country. Essential duties and responsibilities are included but not limited to:

  • Hires, orients, schedules, coaches, trains and motivates staff.
  • Develops and implements training goals and objectives in regards to operations.
  • Takes order from customers or wait staff and suggestively sell beverages/food to guests.
  • Cards all patrons that appear to be under the legal drinking age and refuses to serve alcohol to minors.
  • Serves non-alcoholic beverages, mixed drinks, wine and draught or bottled beer in a friendly courteous manner to ensure guest satisfaction.
  • Inventories, estimates and orders china, glass, linen and silver supplies per purchasing guidelines.
  • Addresses customer's complaints concerning service, food, and beverages to ensure guest satisfaction.
  • Inspects establishment and observes workers and patrons to ensure compliance with occupational, health, and safety standards and local liquor regulations.
  • Communicates with other departments on items including but not limited to maintenance needs, food preparation, banquets, cleanliness, safety, marketing, motivation, retention and future planning.
  • Controls departmental expenses according to budget and prevention of waste/spoilage.
  • Knows the competition, market position and market segments.
  • Cleans and maintains an organized work area.
  • Plans and arranges promotional programs and advertisements. Must be willing to work nights, weekends and some holidays. Bachelor's Degree from 4 year college or university, or 1-4 years related training, or equivalent combination of education and experience. All certifications in food handling and safety procedures must be current and must remain so throughout the duration of employment. Will provide initial training if need be. The Food & Beverage team has a generous Bonus program to help ensure delivery of the highest customer service possible. Benefits include Health, Dental, Vision, Paid Time Off and 401k. Kinseth Hospitality Companies is based out of North Liberty, Iowa. We are one of the largest hospitality management companies in the nation with development and ownership representing 21 brands in the hotel and restaurant industry. For more information, check us out at www.Kinseth.com.

Keywords: Kinseth Hotel Corporation, Iowa City , Assistant Restaurant Manager - Vue Rooftop Restaurant & Bar, Executive , Iowa City, Iowa

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