Service Coordinator (Social Services / Case Manager) - Rock Valley

Company: Hope Haven, Inc.
Location: Iowa City
Posted on: May 24, 2023

Job Description:

Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families - from physical, mental, and intellectual to residential, vocational, and spiritual.

Hope Haven is growing and we're looking for a Service Coordinator to work within our adult services. In this role, the Service Coordinator would act as the internal case manager by developing person-centered plans, leading teams and being an advocate for persons supported. This full-time position will serve the Rock Valley area.

Benefits: (contingent on hours scheduled and eligibility requirements)

• Health Insurance coverage by Wellmark Blue Cross Blue Shield
• Free $15,000 Term Life Insurance Policy
• 403B Retirement Plan with 8% employer match after one year
• Flex Spending - put aside pretax dollars used for medical & dependent care reimbursement.
• Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.
• Paid Time Off (PTO) and Temporary Medical Leave (TML)
• Holidays based on status of employment
• Bereavement Leave
• Military Leave
• Jury Duty
• Employee Assistance Program (EAP)
• FMLA (Family Medical Leave Act)
• Student Loan Forgiveness (PSLF Program)
• BVU Partnership Educational Benefits
• Pay on Demand with Dayforce Wallet Duties and Responsibilities:
  
  Primary Duty: Provide leadership to persons supported to achieve personal outcomes. They create, develop, coordinate, and oversee implementation of an Individual Service Plan.
  
  
• Receive referral packets.
• Arrange enrollment team from prospective support team (enrollment team will consist of a lead staff member from each prospective service area: community living, employment, day hab, mental health, other)
• Lead enrollment team through:
  Review of referral packet.
  Tour and interview with prospective client.
  Decision on services to be provided.
  Pre-enrollment (or ending).
  Enrollment
• Ensure completion of necessary assessments.
• Ensure support team meetings are scheduled initially, annually and additionally as needed.
• Lead the support teams in developing supports and services that focus on the person's dreams, desires, and aspirations. Develop person-centered service plans.
• Create the service plan. Maintain well written, consistent, comprehensive, and up-to-date service plans.
• Ensure all supplemental pieces to the service plan are complete (including behavior support plan as needed, crisis intervention plan, rights restrictions).
• Ensure all annual paperwork is completed on time and according to appropriate regulations.
• Lead the support team meetings.
• Provide training as necessary to assure that goals/objectives/interventions are clear to Direct Support Staff.
• Lead teams through debriefing and/or brainstorming strategies.
• Complete required reviews (i.e., Quarterly progress reports according to service plan, review of behavior support plan, and rights restrictions for Hab and ID services, other).
• Enroll and discharge all clients in Credible. Keep reports in Credible up to date and maintain current information in the demographic data base.
• Be the custodian of the electronic file. Keep all records up to date in the electronic file.
• Complete monthly peer reviews and revise changes as appropriate.
• Be the contact person at Hope Haven for family members, case managers, and significant others. Act as liaison between these people and Hope Haven staff.
• Lead the support team in arranging/obtaining/maintaining funding for services including eligibility determination and ensure completion of all necessary paperwork required by regulatory and/or funding agencies and/or Hope Haven policies. General Responsibilities:
• Support Hope Haven's philosophy, vision, and mission statement
• Promote positive communication and working relationships with all team members and community.
• Carry out requests or other responsibilities as assigned by Manager of Service Planning.
• Follow all safety procedures and promote safety among employees and persons served.
• Complete all new employee training, HH University, relevant monthly trainings and on-going selected trainings pertinent to the job.
• Follow all agency policy and procedures accordingly.
• Actively involved in personal leadership development. Physical Requirements:
• Requires physical mobility to walk, stoop, stand, sit, and climb steps. Qualifications:
• BA or BS degree in a Human Service field required; Master's degree welcomed.
• At least one year experience in a Social Work-related field working with persons with developmental and/or psychiatric disabilities.
• Ability to manage time effectively.
• Ability to apply knowledge of mental, physical, and social impairments and their probable effect on personal, social, and community adjustment.
• Ability to be flexible and adapt to change.
• Excellent communication (verbal and written).
• Computer literate or have basic knowledge computer skills.
• Committed to the philosophy of integration and inclusion.
• Proven leadership/management abilities.
• Willingness to complete agency training program.
• Valid Class C driver's license required, unless driving a vehicle with a capacity of 8 or more, then a Class "D" license will be required and be an insurable driver with our insurance company.
• Clearance from a criminal background check and abuse reporting check at time of hire.
• Ability to pass a health assessment at time of hire and ability to maintain up to date health assessment as requested per regulations.
• Reliable Transportation.
• Provide proof of state minimum liability insurance coverage.
  
  If this all sounds like a good fit, you are here for a reason. Apply today. We offer competitive compensation, benefits, and scheduling. And you'll be able to put your gifts to good use, which comes with its own amazing rewards.
  
  Other details
  • Pay Type Hourly
    
    Apply Now

Keywords: Hope Haven, Inc., Iowa City , Service Coordinator (Social Services / Case Manager) - Rock Valley, Executive , Iowa City, Iowa