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Operations Manager, Burge Market Place

Company: The University of Iowa
Location: Iowa City
Posted on: March 15, 2023

Job Description:

University of Iowa Dining is seeking applicants for the position of Operations Manager of Burge Market Place. This important leadership position within University Dining will be responsible for planning, organizing, and managing the operations of Burge Market Place, a board contact food service unit. Duties include but are not limited to:

  • Directing daily operations of Burge Market Place through supervisor support staff.
  • Planning and approving regular and special menus
  • Overseeing food preparation and service.
  • Coordinating food services for conferences, workshops, seminars and special banquets.
  • Inventory control, including determining and initiating requisitions for food products and equipment as well as maintaining proper inventory controls.
  • Financial responsibility, including reviewing monthly financial statements, evaluating expenditures and using financial information to guide decision making.
  • Hiring, developing, and managing the performance of staff.
  • Actively participating in strategic planning for residential dining operations at the University of Iowa. For a detailed job description, please email Melanie Bell at

    About University Dining:

    The goal of Dining at the University of Iowa is to provide wholesome, healthy, and tasty foods prepared daily to meet the dietary and nutritional needs of our students. Our staff is committed to exceeding expectations of our dining guests. We are also committed to providing sustainable products and services that protect our natural resources. When possible, we purchase locally grown and sustainable foods from our vendors. Our market places are vibrant, dynamic places to work and to eat.

    About the Division of Student Life:

    The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreation Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting inclusive educationally purposeful services and activities within and beyond the classroom. One of our division priorities is to advance UI's goals to recruit and retain U.S. racial/ethnic minority (URM) staff and students.


    Required Qualifications:
    • Bachelor's degree in Institutional Management, Nutrition, Dietetics or Hotel Restaurant and Institutional Management or an equivalent degree or an equivalent combination of education and supervisory experience is required.
    • Full-time experience (typically 1-3 years) in food service management.
    • Strong leadership and organizational skills and ability to manage multiple tasks, respond quickly and effectively to challenges.
    • Demonstrated excellent written and verbal communication skills, with the ability to effectively transmit, receive and accurately interpret ideas, information and needs through appropriate communication methods and behaviors at an extensive proficiency level
    • Demonstrated extensive proficiency in the ability to work with variety of individuals and groups in a constructive and civil manner while appreciating the unique contribution of diverse individuals.
    • Experience in a large-scale food service operation
    • Proficiency in the use of Microsoft Office (Word, Excel, Outlook) software.
    • Ability to obtain and maintain ServSafe certification.
    • Demonstrated extensive proficiency in the ability to provide excellent customer service and to meet or exceed customer service needs. Desirable Qualifications:
      • Experience (typically 1-3 years) managing financial resources for multi-million dollar operation.
      • Familiar with CBORD or similar management systems and automated timekeeping systems.
      • Comprehensive understanding of food preparation, methods, techniques and terminology used in food service operations.
      • Experience supervising a large number of entry level culinary and support staff. Application Details:
        • In order to be considered, applicants must upload a resume and cover letter and mark them as a "Relevant File" to the submission.

          Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. For questions or additional information, please contact

Keywords: The University of Iowa, Iowa City , Operations Manager, Burge Market Place, Executive , Iowa City, Iowa

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