front desk receptionist

Company: QUAD CITIES KETAMINE CLI
Location: Davenport
Posted on: February 21, 2026

Job Description:

Job Description Job Description Front Desk & Medical Billing Specialist Quad Cities Integrative Wellness & Quad Cities Ketamine Clinic Davenport, IA Full-Time or Part-Time (Growth Position) About Us Quad Cities Integrative Wellness and Quad Cities Ketamine & Wellness Clinic are expanding, mission-driven healthcare practices focused on research-based, non-pharmaceutical therapies. We specialize in innovative treatments that address root causes and promote long-term wellness. As we grow and add new providers (Chiropractic, Psychiatric NP, Counseling, and additional integrative services), we are seeking a dependable, organized, and experienced Front Desk & Medical Billing Specialist to join our team. This is not just a receptionist role. This position is essential to our clinic’s operational success and patient experience. Position Overview This hybrid role combines front desk operations with insurance billing responsibilities. The ideal candidate is professional, detail-oriented, confident working with insurance, and comfortable managing multiple responsibilities in a fast-paced clinical setting. You will be the first impression of our clinic and a key part of our revenue cycle process. Primary ResponsibilitiesFront Desk Duties Greet patients warmly and professionally Answer phones and schedule appointments Verify insurance benefits prior to visits Collect co-pays, balances, and payments Maintain organized patient records in EHR Communicate clearly with providers and staff Maintain a clean, professional front office environment Medical Billing Responsibilities Submit insurance claims accurately and timely Post insurance payments and patient payments Follow up on denied or unpaid claims Work accounts receivable (A/R) Verify and obtain prior authorizations when required Assist with provider credentialing documentation as needed Monitor billing accuracy and identify opportunities to improve collections Qualifications Required: 1–3 years medical office experience Insurance verification and billing knowledge Experience with claim submission and payment posting Strong attention to detail Professional communication skills Ability to manage multiple priorities Preferred: Experience in chiropractic, mental health, or integrative practice billing Familiarity with EHR systems Understanding of CPT/ICD-10 coding basics Credentialing familiarity Compensation $16-$22/hour based on experience Opportunity for growth as clinic expands Paid Time Off (per company policy) Paid Holidays (per company policy) This position has long-term growth potential as we continue expanding our services and provider team. Who We’re Looking For We want someone who: Takes ownership of their role Is proactive rather than reactive Communicates clearly and confidently Maintains professionalism under pressure Understands that accuracy in billing directly impacts the success of the clinic Wants to grow with a forward-thinking healthcare practice Schedule Monday–Friday Occasional Saturday rotation may be required WIll be required to get BLS certified (Company will pay) Full Time starting April 1st To Apply Please submit: Resume Brief description of your billing experience Why you believe you would be a strong fit for this role By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Keywords: QUAD CITIES KETAMINE CLI, Iowa City , front desk receptionist, Accounting, Auditing , Davenport, Iowa