Desktop Support Technician
Company: Vlink
Location: Iowa City
Posted on: April 28, 2024
|
|
Job Description:
About VLink: Started in 2006 and headquartered in Connecticut,
VLink is one of the fastest growing digital technology services and
consulting companies. Since its inception, our innovative team
members have been solving the most complex business, and IT
challenges of our global clients.
Job Title:Desktop Support Technician
Location: ONSITE-Concord, NH
Employment Type: (contract)
Duration: Longterm
seeking a desktop support technician who can help unpack, stage,
configure and deploy replacement devices from inventory. They also
have to order over 700 more devices in this fiscal year, so this
additional resource will ensure they can catch up with the backlog
and be in a position to receive newly ordered devices in the coming
months.
Previous experience provisioning and deploying desktop hardware
including desktops, laptops and peripherals is required. Experience
troubleshooting basic desktop laptop/hardware/software issues is
required. Experience provisioning equipment with Microsoft
technology (SCCM) if preferred but not required.
Responsibilities include:
--- Performs preliminary troubleshooting and technical assistance
for hardware and associated software.
--- Resolves customer issues where applicable and within position
skill set.
--- Escalates customer issue appropriately.
--- Maintains professional and friendly demeanor in all
interactions with customer base and internal/external teams.
--- Unpacking, staging desktop and laptop hardware to prepare for
deployment to agency
--- Imaging and installation of software onto devices
Warm Regards,
Anita Singh- Technical Recruiter
860-247-1400 EXT- 147 -
Awarded 'Best Place to Work in Connecticut' Great Place to Work -
Certified--- 2023
United States - Canada - India - Indonesia
Keywords: Vlink, Iowa City , Desktop Support Technician, Professions , Iowa City, Iowa
Click
here to apply!
|